Printing
Can you print double-sided?
Do you archive files if I want to order a reprint?
What if I need my order urgently?
What's the best way to make prints of my artwork?
Can I arrange a test print?
Who prints my work?
Why does fine art printing take longer than other types of printing?
Where can I see your print prices?
Do you have a minimum print size?
How large can you print?
Do you print invitations, cards, stickers, zines, etc?
Can you print with white inks, or metallics?
Will my artwork be printed on a sheet or from a roll?
What size can I print? Can I print a custom size?
What is a giclée print?
What printer do you use?
Scanning & Artwork Reproduction
Do you offer bulk discounts on scanning?
Do I get a test print to approve the colours?
I live interstate, can I send you my artwork for scanning?
How large can you scan?
Postage, Dropshipping & Print Handling
How are my prints packed for postage?
Can you frame my prints, or arrange to have my prints framed?
How does dropshipping work?
Who can use your dropshipping service?
How often do you post orders?
Can you print custom packaging, or brand my parcels for dropshipping?
What postal options do you offer?
Can you send my print direct to my customer?
How should I handle my fine art prints?
Unpacking, unrolling and flattening large prints
Our Studio
Pricing
Do you have a minimum order quantity/amount?
Do you offer trade prices?
I have an upcoming exhibition - do you offer exhibition discounts?
Can I set up an account with you?
How are payments handled?
Do you offer student and concession discounts?
Paper
Colour Management
What if my monitor isn't colour calibrated?
Can you provide ICC profiles so that I can soft proof at home?
Copyright and your IP
Do my files need to be stored in your archives?
Can I print someone else's artwork?
Will images of my work be shared on your social media?
How do I know you won't reproduce my work without my consent?
File Setup
Can I send you all my files to check how large they can be printed?
How do I set my files up for print?
Sustainability
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- Printing
- Can you print double-sided?
Can you print double-sided?
No, we don't produce double-sided fine art prints. Generally speaking, double sided printing through our specific print process is quite error prone and often takes more time/paper/materials than a standard job.
There are a few reasons for this.
The papers/inks used in our print process are quite delicate which means that the printed surface has a high likelihood of being scratched/marked on the second pass through the printer. Even the vacuums used to hold the paper in place during the print process can leave grazes on the 'back' surface of the substrate, which are visible when ink is laid over the top on the second pass.
As our specific printers aren't technically designed for double sided printing, while it is possible to do, there also tends to be a lot of issues with registration as well as the aforementioned scratching/grazing of the printed surface.
As a result of the issues related to double sided-printing, we don't carry any duo papers (duo papers are papers that are coated on both sides to make double sided printing possible).
