Printing
Can you print double-sided?
Can I print without a border?
Do you archive files if I want to order a reprint?
What if I need my order urgently?
Are print-on-demand orders printed faster?
What's the best way to make prints of my artwork?
Can I arrange a test print?
Who prints my work?
Why does fine art printing take longer than other types of printing?
Where can I see your print prices?
Can I print in true black and white?
Do you have a minimum print size?
Do you print digital artworks (i.e. works created on an iPad?)
How large can you print?
Do you print invitations, cards, stickers, zines, etc?
Can you print with white inks, or metallics?
Will my artwork be printed on a sheet or from a roll?
What size can I print? Can I print a custom size?
What is a giclée print?
What printer do you use?
Scanning & Artwork Reproduction
Do you offer bulk discounts on scanning?
I live interstate, can I send you my artwork for scanning?
How large can you scan?
Postage, Dropshipping & Print Handling
How are my prints packed for postage?
Can you frame my prints, or arrange to have my prints framed?
How does dropshipping work?
Who can use your dropshipping service?
How often do you post orders?
Can you print custom packaging, or brand my parcels for dropshipping?
What postal options do you offer?
Can you send my print direct to my customer?
How should I handle my fine art prints?
Unpacking, unrolling and flattening large prints
Our Studio
Pricing
Do you have a minimum order quantity/amount?
Do you offer trade prices?
I have an upcoming exhibition - do you offer exhibition discounts?
Can I set up an account with you?
How are payments handled?
Do you offer student and concession discounts?
Paper
Colour Management
What if my monitor isn't colour calibrated?
Can you provide ICC profiles so that I can soft proof at home?
Copyright and your IP
Do my files need to be stored in your archives?
Can I print someone else's artwork?
Will images of my work be shared on your social media?
How do I know you won't reproduce my work without my consent?
File Setup
My monitor isn't colour accurate/calibrated - will this be a problem?
Can I send you all my files to check how large they can be printed?
Aspect ratios - help!
How do I set my files up for print?
Sustainability
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- Aspect ratios - help!
Aspect ratios - help!
Updated
by Cassie
Aspect ratio refers to the ratio of the short side of an image compared to the long side.
The aspect ratio of most digital SLR cameras is 2x3 (or 1:1.15 - meaning that the longer side of the image is 1.5 times the length of the short side). This ratio is inherited from 35mm film, which measures 24mm x 36mm (which translates to 1x1.5 or 2x3), though some cameras will have a 3:4 ratio.
So, what does this mean if you want to print a photo taken in the 2x3 aspect ratio?
If you want to print the image at full frame (with no cropping), you can print a size with a corresponding aspect ratio. Larger sizes in this aspect ratio are 8x12, 10x15, 12x18, 16x24, 20x30.
If you want to make another sized print - for example, an A4 print, or a 5x7, 8x10, or 11x14 print, you may need to crop the original image to fit the aspect ratio of your print size, or print with uneven borders.
Printing with uneven borders isn’t a biggie - if you’re planning to frame your print, you can always have a custom mat cut which will allow you to frame your image eve if the frame aspect ratio is different to that of the print.
We can also print at any custom size if you’d like to throw convention to the wind!