Printing
Can you print double-sided?
Can I print without a border?
Do you archive files if I want to order a reprint?
What if I need my order urgently?
Are print-on-demand orders printed faster?
What's the best way to make prints of my artwork?
Can I arrange a test print?
Who prints my work?
Why does fine art printing take longer than other types of printing?
Where can I see your print prices?
Can I print in true black and white?
Do you have a minimum print size?
Do you print digital artworks (i.e. works created on an iPad?)
How large can you print?
Do you print invitations, cards, stickers, zines, etc?
Can you print with white inks, or metallics?
Will my artwork be printed on a sheet or from a roll?
What size can I print? Can I print a custom size?
What is a giclée print?
What printer do you use?
Scanning & Artwork Reproduction
Do you offer bulk discounts on scanning?
I live interstate, can I send you my artwork for scanning?
How large can you scan?
Postage, Dropshipping & Print Handling
How are my prints packed for postage?
Can you frame my prints, or arrange to have my prints framed?
How does dropshipping work?
Who can use your dropshipping service?
How often do you post orders?
Can you print custom packaging, or brand my parcels for dropshipping?
What postal options do you offer?
Can you send my print direct to my customer?
How should I handle my fine art prints?
Unpacking, unrolling and flattening large prints
Our Studio
Pricing
Do you have a minimum order quantity/amount?
Do you offer trade prices?
I have an upcoming exhibition - do you offer exhibition discounts?
Can I set up an account with you?
How are payments handled?
Do you offer student and concession discounts?
Paper
Colour Management
What if my monitor isn't colour calibrated?
Can you provide ICC profiles so that I can soft proof at home?
Copyright and your IP
Do my files need to be stored in your archives?
Can I print someone else's artwork?
Will images of my work be shared on your social media?
How do I know you won't reproduce my work without my consent?
File Setup
My monitor isn't colour accurate/calibrated - will this be a problem?
Can I send you all my files to check how large they can be printed?
Aspect ratios - help!
How do I set my files up for print?
Sustainability
- All Categories
- Postage, Dropshipping & Print Handling
- How should I handle my fine art prints?
How should I handle my fine art prints?
Updated
by Cassie
With love and care! That’s how we make them, on the best materials available. They’re precious, but with the correct care they can last a lifetime. All orders (except those dropshipped) will be accompanied by care instructions.
Key tips:
- Frame your prints ASAP!
- Keep prints in the protective archival sleeve or sheet until framed.
- Keep handling to an absolute minimum.
- When you have to handle prints, only touch the edges.
- Never touch the printed area.
- Use two hands to support your print so that it doesn’t bend. A crease in the print will be permanent.
- Don’t use your hands to wipe off any dust. This can scratch the printed area.
- Never blow on the print to remove dust. Even the tiniest amount of moisture can affect the paper.
- If necessary you (or your framer) can use compressed air for dust removal.
- Never place the print print-side-down on any surface. This will cause permanent scuffing.
- Keep your print away from bright light and humidity.