- All Categories File Setup
Printing
Can you print double-sided?
Can I print without a border?
Do you archive files if I want to order a reprint?
What if I need my order urgently?
Are print-on-demand orders printed faster?
What's the best way to make prints of my artwork?
Can I arrange a test print?
Who prints my work?
Why does fine art printing take longer than other types of printing?
Where can I see your print prices?
Can I print in true black and white?
Do you have a minimum print size?
Do you print digital artworks (i.e. works created on an iPad?)
How large can you print?
Do you print invitations, cards, stickers, zines, etc?
Can you print with white inks, or metallics?
Will my artwork be printed on a sheet or from a roll?
What size can I print? Can I print a custom size?
What is a giclée print?
What printer do you use?
Scanning & Artwork Reproduction
Do you offer bulk discounts on scanning?
I live interstate, can I send you my artwork for scanning?
How large can you scan?
Postage, Dropshipping & Print Handling
How are my prints packed for postage?
Can you frame my prints, or arrange to have my prints framed?
How does dropshipping work?
Who can use your dropshipping service?
How often do you post orders?
Can you print custom packaging, or brand my parcels for dropshipping?
What postal options do you offer?
Can you send my print direct to my customer?
How should I handle my fine art prints?
Unpacking, unrolling and flattening large prints
Our Studio
Pricing
Do you have a minimum order quantity/amount?
Do you offer trade prices?
I have an upcoming exhibition - do you offer exhibition discounts?
Can I set up an account with you?
How are payments handled?
Do you offer student and concession discounts?
Paper
Colour Management
What if my monitor isn't colour calibrated?
Can you provide ICC profiles so that I can soft proof at home?
Copyright and your IP
Do my files need to be stored in your archives?
Can I print someone else's artwork?
Will images of my work be shared on your social media?
How do I know you won't reproduce my work without my consent?
File Setup
My monitor isn't colour accurate/calibrated - will this be a problem?
Can I send you all my files to check how large they can be printed?
Aspect ratios - help!
How do I set my files up for print?
Sustainability
File Setup
My monitor isn't colour accurate/calibrated - will this be a problem?
We have a fully colour-managed workflow in the studio which means we can achieve a near perfect screen to print match - however we can’t account for your monitor at home. While we do suggest you have…
Can I send you all my files to check how large they can be printed?
We can indeed! We're always happy to take a look at files and advise you*. If you have a lot of files for checking, we'll suggest our File Library Creation service. This way, we not only check your f…
Aspect ratios - help!
Aspect ratio refers to the ratio of the short side of an image compared to the long side. The aspect ratio of most digital SLR cameras is 2x3 (or 1:1.15 - meaning that the longer side of the image is…
How do I set my files up for print?
Here's the brief checklist: COLOURSPACE: RGB; can be sRGB or Adobe RGB (1998) RESOLUTION: between 180 and 300ppi (pixels per inch). Do not resample your files to increase their resolution - submit th…